Workplace Investigation Training for CDS

This instructor-led, virtual training equips professionals in the Community Disability Services (CDS) sector to conduct effective and ethical investigations into staff and care-related concerns. Offered by ACDS in partnership with the Workplace Institute, it covers two main investigative areas: complaints/issues concerning persons in care and staff-related workplace concerns, this training equips participants with advanced technical skills required to conduct complex workplace investigations. The program emphasizes practical application of investigative frameworks, evidence collection, ethical compliance, and cultural competency. The training features CDS-specific case studies and scenarios customized for the CDS sector by ACDS. It covers real-time facilitation to build practical skills in interviewing, documentation, ethical decision making and navigating complex workplace issues.

Technical Skills: This course provides specialized, job-specific technical skills essential for professionals responsible for workplace investigations. The training goes beyond basic compliance by developing advanced competencies in evidence collection, interviewing, ethical decision-making, and systemic analysis. These skills are measurable, industry-relevant, and directly applicable to job roles, enabling participants to perform complex investigations that protect organizational integrity and improve operational practice.

Length of Training

Delivery Method

• Instructor-led virtual training

Learning Outcomes

• Understand fundamental investigative principles
• Identify safety considerations
• Plan and structure effective investigations
• Apply best practices in interviewing, including interviewing vulnerable people
• Navigate ethical issues and consent processes
• Manage parallel investigations
• Incorporate lived experience and cultural considerations
• Collect and assess physical, documentary, and digital evidence
• Document findings and write reports
• Investigate systemic issues and root causes

Certification

Related Courses/Additional Training

• Quality Supports, Safe Staff
• Advanced Skills in Positive Behavior Supports (PBS)
• Facilitating Meaningful Change with Outcomes