Alberta Council of Disability Services

Becoming a Surveyor

The Alberta Council of Disability Services (ACDS) believes that service providers benefit from having a Creating Excellence Together (CET) Accreditation Surveyor on staff to help the organization

  • prepare for its own Creating Excellence Together (CET) Accreditation site-survey
  • ascertain if its own policies and practices are current and according to best practice
  • discover what similar organizations do to follow best practice and develop innovative services

Key Surveyor Attributes

The ideal candidates must have

  • Management or leadership experience
  • A comprehensive knowledge of and experience with
    • community disability services
    • service provision
    • organizational policy and procedure
    • human resources
    • governance
    • finances
  • Experience being a team player who can also handle tasks independently
  • Good listening and observation skills both in person and in a virtual environment (e.g., Zoom or Skype video conference)
  • Above average interviewing skills with the ability to
    • help others feel comfortable, as if they are just having a friendly conversation
    • ask probing follow-up questions in an objective, non-judgemental way
  • The ability to
    • connect with individuals who may have communication and/or behavioural challenges
    • put people at ease and gain their trust
    • communicate at many levels (e.g., individuals accessing service, family members, guardians, friends, direct support staff, management, Board members)
    • respond skillfully, spontaneously and with flexibility when faced with unexpected situations
    • objectively analyze data
    • record clear and appropriate examples relative to the indicators
  • Access to electronic equipment and programs (a desktop computer, a laptop, or a tablet is essential) and a smart phone
  • Proficiency using
    • the system software native to your device
    • video/audio conferencing software (e.g., Zoom, Skype, FaceTime)
    • digital document transfer programs (e.g., Dropbox)
  • Endurance and stamina to work long hours

Surveyor Team Member Qualifications, with application and reference forms
Surveyor Team Leader Qualifications, with application and reference forms
Survey Expenses and Compensation