Workforce Resources

Workforce resources available are listed below. All current Workforce resources are available as PDFs and are free to download.

ACDS Annual Workforce Surveys: Collection of vital information around Alberta’s CDS workforce profile

Intercultural Intelligence Handbook: Created to increase the engagement and effectiveness of a diverse workforce in the CDS sector

Staff Safety Toolkit: Developed to build the capacity of organizations around the safety of staff

Boland Report: An ACDS survey of salaries and selected human resources practices. 2013 and 2015 versions are available

Workforce Classification System Manual: A system of benchmark job profiles and titles, producing a common sectoral language and standards for CDS professionals

Workforce Webinars: Provide a detailed presentation of the Workforce Classification Manual

Find resources related to occupational health and safety