Service providers that provide services to DIAD-funded Albertans must go through a Creating Excellence Together (CET) accreditation review every three years using either Accreditation Level 1 or Accreditation Level 2 Standards for Adults with Disabilities.
However, service providers can apply to the ACDS Director of Services and Accreditation (Director) for exemption from the CET survey process if they meet certain criteria (as described in the next section).
Exemption criteria includes
Examples of services and supports that may be exempted include
Note: Survey exemptions that are approved for service providers, or for specific standards and/or indicators only apply to the survey cycle in which they were granted.
As soon as a service provider receives its one-year letter stating the date of its next CET site-survey, it needs to
The exemption request needs to include information about
The Director sends the request along with any other documentation (e.g., acknowledgement letter) and/or additional information requested from the service provider to the Panel members for their independent review.
If the service provider is already accredited through another accrediting body, it will be asked to submit a copy of that body’s last Accreditation report and/or appropriate supporting documents.
The service provider will be advised of the date and time of the Panel meeting, and asked for the name of the person who will be representing it at the meeting.
If the exemption request is for exemption from a particular Standard, then the same process applies as noted above, except the basis for allowing exemption is based on
The Panel is charged with determining criteria for exemption to particular Standards.
Once a meeting time and date has been set, representatives from the service provider and funder are invited to present their case. Generally, if a service provider has been exempted previously and if nothing has changed in regards to the services provided, the process will be a formality only (i.e., may not require a full meeting of the Panel and representatives).
There are five possible decisions that the Exemption Panel may come to following the Exemption Panel meeting.
Full Exemption: The Panel has determined that the service provider meets the criteria for exemption and will not need to go through the CET Survey Process.
Partial Exemption: The Panel has determined that portions of the service provider’s services fully meet the criteria for exemption, but other portions do not. A CET site-survey will be required but will only include the services that don’t meet criteria.
Supplemental Review: The Panel has determined that portions of the service provider’s services only partially meet the criteria for exemption. A CET site-survey will be required but will only include a supplemental review (i.e., Quality of Life and Quality of Service Standards and specific Organizational Framework Standards).
Modified Review: The Panel has determined that the service provider’s services only partially meet the criteria for exemption. A CET site-survey will be modified to only review those service areas that can be measured.
No Exemption: The Panel has determined that the service provider’s request does not meet criteria. A full CET site-survey will be scheduled. However, the service provider is given the opportunity to appeal this decision.
In all but the last instance, the decision of the Exemption Panel is final.